Privacy Policy for mlbb88

mlbb88 ("we", "us", "our", "the Platform") operates the online sports betting and casino platform accessible at https://mlbb88.pro. As a data controller, we are responsible for the personal data you provide when you register, deposit, wager, or otherwise interact with the mlbb88 Platform.

This Privacy Policy applies to all personal data processed in connection with the mlbb88 Platform, including data collected through the website, any mobile-optimised interface, live chat interactions, email correspondence, and customer support communications. It covers all registered Players and visitors, with particular reference to players based in Indonesia — our primary target market.

We are committed to handling personal data responsibly, transparently, and in compliance with applicable international data protection standards. We do not sell your personal data to third-party advertisers or data brokers under any circumstances.

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, date of birth, phone number, IP address, device identifiers, financial account details, and any combination of data points that could reasonably identify an individual.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, erasure, or destruction, whether by automated means or otherwise.
• "Data Controller" means mlbb88, the entity that determines the purposes and means by which Personal Data is processed.
• "Data Processor" means a third-party entity that processes Personal Data on behalf of mlbb88 under a written data processing agreement.
• "Player" / "User" means any natural person who has registered an Account on the mlbb88 Platform.
• "KYC" means Know Your Customer — the identity, age, and source-of-funds verification process mandated for all Players before full withdrawal access is granted.
• "Cookies" means small text files or similar tracking technologies placed on a user's device to facilitate Platform functionality, analytics, and personalisation.
• "Sensitive Data" means a subset of Personal Data that warrants heightened protection, including national identity numbers, financial information, and data relating to health, religion, or biometrics.

mlbb88 collects the following categories of Personal Data, depending on the nature of your interaction with the Platform:

3.1 Registration Data

When you create a mlbb88 Account, we collect the information you provide directly, including:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Residential address (city and province within Indonesia)
• Email address (used for account communications and verification)
• Mobile phone number (used for OTP-based two-factor authentication)
• Chosen username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and to verify your age and identity before processing withdrawals, we may request:

• A copy of your Indonesian National Identity Card (KTP) or valid passport
• A selfie or liveness-check image for biometric comparison against your ID document
• Proof of address (e.g., a recent utility bill or bank statement issued within 90 days)
• Bank account confirmation showing your name and account number at BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, or other supported Indonesian banks
• Source-of-funds declaration for high-value depositors where required

3.3 Financial Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• E-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja transactions
• Bank transfer references and transaction confirmation numbers
• Account balance history and wagering activity records

3.4 Platform Usage Data

• Games played, bet types, stake amounts, odds accepted, and results
• Session start and end times, session duration, and frequency of visits
• Search queries and navigation paths within the Platform
• Bonus claims, promotional code usage, and cashback event participation

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system version, and browser type
• Unique device identifiers and mobile advertising IDs (where applicable)
• Screen resolution, language settings, and time zone (WIB/WITA/WIT)

3.6 Communications Data

• Live chat transcripts and email correspondence with our support team
• Feedback, complaints, and dispute-related communications
• Survey responses and voluntary feedback submissions

mlbb88 collects Personal Data through the following channels:

• Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, participate in a promotion, or voluntarily provide information through any Platform feature.
• Automatically: Through server logs, cookies, web beacons, pixel tags, and similar tracking technologies embedded in the Platform that record your interactions, device attributes, and session activity each time you visit or use the Platform.
• From payment providers: Transaction confirmation data and payment status updates are received from our integrated Indonesian payment partners (banks and e-wallet providers) when you initiate a deposit or withdrawal.
• From identity verification partners: Where we use a third-party KYC service provider to verify your identity documents, that provider returns a verification result and associated data to mlbb88 to update your Account status.
• From fraud prevention services: Risk scoring data, device fingerprint scores, and behavioural fraud signals may be received from our contracted fraud prevention and AML monitoring partners.
• From publicly available sources: Where necessary to verify your identity or meet AML obligations, we may cross-reference publicly available databases, including sanctions lists and politically exposed persons (PEP) registries.

We process your Personal Data for the following specific purposes:

mlbb88 processes your Personal Data on one or more of the following legal bases:

• Contractual Necessity: Processing that is required to perform our contract with you — specifically, to operate your Account, process your transactions, and deliver the Services you have requested.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age-verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out to pursue mlbb88's legitimate business interests, including fraud prevention, platform security, service quality improvement, and responsible gaming monitoring — where these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your explicit consent — principally for direct marketing communications and for any non-essential cookie categories. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

mlbb88 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We share your data only in the following limited circumstances:

• Payment Processors: We share the minimum necessary transaction data with our integrated Indonesian payment providers (including bank transfer gateways and e-wallet processors such as OVO, DANA, GoPay, ShopeePay, and LinkAja) to facilitate deposits and withdrawals.
• KYC and Identity Verification Providers: We engage contracted third-party KYC service providers to verify your identity documents. These providers act as Data Processors under a binding data processing agreement and may not use your data for any purpose beyond identity verification.
• Fraud Prevention and AML Partners: Transaction data and device signals may be shared with our AML monitoring and fraud detection partners to fulfil our risk management obligations.
• Game Content Providers: Game studios integrated into the Platform (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe) may receive your Player ID and session token to deliver licensed game content. These providers do not receive your full Personal Data profile.
• Legal and Regulatory Authorities: We will disclose Personal Data to law enforcement agencies, regulators, courts, or other competent authorities when we are legally obligated to do so, or when disclosure is necessary to protect the rights, property, or safety of mlbb88, our players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of mlbb88's business, Personal Data may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections. Registered Players will be notified of any such transfer via their registered email address.
• Professional Advisors: We may share data with our legal counsel, auditors, or accountants where strictly necessary for the provision of professional services, subject to confidentiality obligations.

mlbb88 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:

When Personal Data is no longer required, it is securely deleted, anonymised, or archived in accordance with our internal data lifecycle procedures. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for analytical and statistical purposes.

mlbb88 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the mlbb88 Platform is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher). Our SSL certificate is maintained and renewed continuously.
• Encrypted Data Storage: Sensitive Personal Data fields — including KYC documents and financial information — are stored using AES-256 encryption at rest on secured servers with restricted access controls.
• Two-Factor Authentication (2FA): SMS OTP-based 2FA is available for all registered Accounts and is strongly recommended. mlbb88 staff with access to Personal Data systems are required to use 2FA as a mandatory control.
• Access Controls: Internal access to Personal Data is restricted on a strict need-to-know basis. All staff with data access undergo background checks and receive regular data protection training.
• Penetration Testing: mlbb88's systems undergo periodic independent security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: mlbb88 maintains a formal data breach incident response procedure. In the event of a confirmed breach that poses a risk to your rights and freedoms, affected Players will be notified without undue delay in accordance with applicable notification obligations.

mlbb88 uses cookies and similar tracking technologies to operate the Platform effectively, understand how players interact with our services, and — where you have consented — deliver relevant promotional content. The categories of cookies we use are as follows:

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent the Platform from functioning correctly. Disabling functional or analytics cookies will not prevent you from placing bets or accessing games, but may reduce personalisation quality.

Most modern browsers allow you to view, block, or delete cookies via their privacy or developer settings. Refer to your browser's help documentation for instructions specific to your browser and operating system.

As a registered Player, you hold the following rights in relation to your Personal Data held by mlbb88. To exercise any of these rights, please contact our Data Protection Officer at the details provided in Clause 16.

• Right of Access: You have the right to request a copy of the Personal Data mlbb88 holds about you, together with information about how it is processed. We will respond to verified access requests within 30 days.
• Right to Rectification: If any Personal Data we hold is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic profile information directly via your Account settings; for KYC-related data, please contact support.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations (e.g., AML record-keeping requirements) that may prevent full erasure.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Data in certain circumstances — for example, while a dispute about accuracy is being resolved, or where you have objected to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your Personal Data in a structured, commonly used, machine-readable format (e.g., CSV or JSON).
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling. You may also object to direct marketing communications at any time by using the unsubscribe link in any marketing email or by contacting support.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails, non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

The mlbb88 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and Accounts that fail to verify age eligibility are suspended pending review.

If you are a parent or guardian and believe that a minor has registered an Account on mlbb88 without your knowledge or consent, please contact us immediately at [email protected] (plain text — not a clickable link). Upon receiving a verified report, we will promptly investigate, suspend the Account, delete the minor's Personal Data to the extent permitted by law, and refund any deposited funds to the source payment method.

mlbb88 supports Indonesia's responsible gaming community efforts to keep gambling exclusively within the adult population. We will never direct marketing communications at individuals known to be or suspected of being under 21 years of age.

The mlbb88 Platform may contain references to or integrations with third-party services — such as game studios (Pragmatic Play, Evolution Gaming, Pocket Games Soft, Spribe), payment processors, and KYC providers — whose privacy practices are governed by their own privacy policies, not this one.

mlbb88 is not responsible for the data collection, storage, or processing practices of any third-party service provider, even where that provider is integrated into the Platform experience. We encourage you to review the privacy policies of any third-party service you interact with.

Our selection of third-party processors is subject to due diligence, and all processors who handle your Personal Data on our behalf are required to enter into a data processing agreement with mlbb88 that mandates compliance with applicable data protection standards equivalent to those described in this Policy.

As an internationally operated platform serving Indonesian players, mlbb88 may transfer your Personal Data to, and store it on, servers located outside of Indonesia. Some of our third-party service providers — including certain KYC verification partners and game content providers — may also process data in jurisdictions other than Indonesia.

Wherever Personal Data is transferred internationally, mlbb88 ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Policy. These safeguards may include:

• Contractual clauses that impose equivalent data protection obligations on the receiving entity
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection
• Binding corporate rules where applicable within corporate group arrangements

You may request details of the specific safeguards applied to international transfers of your Personal Data by contacting our Data Protection Officer at the details in Clause 16.

mlbb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When we make material changes to this Policy, we will notify registered Players by email to their registered address and by displaying a prominent notice on the Platform, no less than seven (7) days before the amended Policy takes effect.

Non-material changes (such as minor editorial corrections or clarifications that do not affect the substance of how we process your data) may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revised version of this Policy, you must cease using the Platform and request Account closure before the revised Policy takes effect.

The current version of this Privacy Policy is always available at https://mlbb88.pro/privacy-policy.

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to raise a concern about how mlbb88 handles your Personal Data, please contact our dedicated Data Protection Officer (DPO):

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available on the Platform for logged-in users, 24 hours a day, 7 days a week, in English and Indonesian
• Response Time: Written data protection enquiries are acknowledged within 24 hours (WIB) and targeted for full response within 30 calendar days

Our Indonesian-speaking support team is available around the clock, covering WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones, ensuring players from Jakarta to Bali to Makassar can reach us at any time.

If you are not satisfied with how mlbb88 has handled a data protection concern, you have the right to lodge a complaint with the competent data protection supervisory authority in the jurisdiction in which you reside.